I'm currently doing ITIL Intermediate service design chapter 2. The lessons are mot marked as completed even-though I have viewed it. I have tried it from a laptop with chrome, ie and also from a phone app. Everywhere its the same issue. case logged with chat support - 00087771. Can someone fix this quickly and confirm. I'm targeting to write the exam by this week end. Refer to the attached file, the progress circle around the play button doesn't move eventhough the video is played. I have already completed few other courses with the same device.