1. Required fields on User Detail Record- Role and Profile can be "non specified" so are these considered required fields? 2. When you share a record what can the user you are sharing it with see and do? 3. Under OWDs why does the Account object not have transfer as an option? 4. Is help and training available to all users or just administrators? 5. What is the difference between CRED and View All and Modify All? If CRED are all checked is that the same as if View All and Modify All are checked? Is the difference the power to transfer? Thank you!