Salesforce admin and app builder project requirements

Discussion in 'Salesforce Certification' started by _15018, Dec 5, 2017.

  1. _15018

    _15018 New Member

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    Hi,

    I am enrolled in the Simplilearn salesforce admin and app builder course. The projects that are required to complete have very limited instructions. Can more instructions or help be provided to complete these projects especially on Planning Project Roadmap or Designing Data Model?

    Mobile Company's Service System:




    Scenario

    A UK-based Mobile company needs an application which can help boost the service provided for millions of customers. Salesforce application can ensure effective service and a robust process.

    The company wants to track customers who face problems with their mobile phones as well as the types of issues. Based on these findings, the company wants to speed up the process to give the customers a quick solution.

    Goal of this project

    The company wants to capture information about all the customers who are facing issues in the mobile device. The company needs to automate the assignment of issue ownership to the person concerned, depending on the type of issue. Moreover, it wants to escalate the issue to higher authority when any delay happens.

    The case has to be assigned to a specific person on the Case fields, say Subject.

    The case has to be escalated to a specific person if solution is not provided in one hour for High priority cases.

    Please perform the following activities of the project using your Salesforce account to achieve the goal of the project.

    • Planning Project Roadmap ????

    • Designing Data model ????

    • Creating Assignment rules

    • Configuring Assignment rules

    • Setting Auto Escalation Rule
    College Management:




    Scenario

    An Australia-based college wants to track the performance of the students and wants to update it automatically to the class teacher who is in charge of the students. This will alert the teacher if a student has failed.

    Goal of this project

    With the feature provided by the Lighting platform of Salesforce, the college wants to use Process Builder for tracking students’ performance. Once the student information is created or updated, then alert message has to be displayed on the teacher’s record connected to student.

    Please perform the following activities of the project using your Salesforce account to achieve the goal of the project.

    • Planning Project Roadmap ??
    • Designing Data model ??

    • Creating Objects

    • Creating fields

    • Configuring Process Builder
     
    #1
  2. Abid_1

    Abid_1 Administrator
    Simplilearn Support

    Joined:
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    Hello Anurag,

    Glad to assist you with your query,

    I would recommend you to go through the other projects which have solution, this will definitely give an idea/direction to complete your project.

    In addition, we conduct project submission/mentoring classes to answer all project related queries. I will enrol you for an upcoming class so that you can raise all your questions and get it addressed.

    Hope this helps.
     
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