What are the differences between Process and Funct...

Discussion in 'IT Service Management - ITIL/ITSM/TOGAF' started by _27561, May 21, 2018.

  1. _27561

    _27561 New Member

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    What are the differences between Process and Function ?
     
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  2. _29039

    _29039 New Member

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    Process - Process is measurable and responds to specific triggers to deliver out comes to customers or stakeholders.

    Function - Funcations are part of process, but are performed for certain type of activities. For example : DB Acvitiy, Application Activity, Monitoring Acvitity are examples of different types of functions, all these managing as a core activity called as a process.
     
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  3. JINS JOSE_1

    JINS JOSE_1 Member

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    The major difference between a 'Process' and a 'Function' lies in flow of actions between trigger and result.

    Process implies a flow of related activities (Input -> Activity 1 -> Activity 2 ...........-> Activity N -> Result) that work together to achieve an objective. On the other hand, a function implies a discrete action that produces a result. A function may certainly be included in a process, or even be the name of a process, but at its root, it is not the same thing.

    While trying to find a sensible example, I think on boarding a new employee can be a good one. It stands out overall as an "On boarding Process" while different functions of HR, Finance, Admin etc. play their role in it.

    if this reply is helpful, please don't hesitate to hit "like".
     
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