broken access to lms site

Discussion in 'General Discussions' started by Richard Vencu, Jan 12, 2021.

  1. Richard Vencu

    Richard Vencu Member

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    hi. i only see a blank page no matter what browser or device I use to access lms site

    i posted a support request via ipad app 4 days ago and still no answer. ipad app does not show submitted tickets

    i am approaching end of course and cannot access projects or simulation test

    how can i contact support when the lms site is not available?
     
    #1
    Gautam Balaji Jadhav and _57789 like this.
  2. _57789

    _57789 Member

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    I am also facing the same issue. I talked to them and they said that try to access the lms in mobile app. I checked it and it is working in Mobile app, but still I am getting white page after login in desktop.
     
    #2
  3. Susanne Steinke

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    hi, I've got the same problem and was told via phone (UK number) that they are having technical problems. They were supposed to be fixed two days ago but still haven't been resolved. Try calling the phone number.
     
    #3
  4. Richard Vencu

    Richard Vencu Member

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    Thank you, Susanne. In my case, they restored access two days ago. I can still enter LMS so perhaps the problem affecting my account was fixed.
     
    #4
  5. Susanne Steinke

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    ok, good for you :) - hope the same will happen wih regard to my account
     
    #5

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