certificate still in locked mode

Discussion in 'Simplilearn Support' started by Gopi Krishna Dasari, Jul 16, 2019.

  1. Gopi Krishna Dasari

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    I have completed my live classes, 90% of self-learning and two tests submitted along with one project. still my certificate in the locked state, can I know the reason and also guidance how to download that.

    I am also unable to enter the name on another certificate .please find the attached image for your reference.

    Sometimes it`s showing as 0 class completed and some times it's showing as 1 class completed. Please check the attached images 448 & 449. [​IMG]
     

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    #1
  2. Sameer Govindan

    Sameer Govindan Administrator
    Staff Member Alumni

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    I have raised a ticket for you 00399433 for this issue. I will forward the same to our technical team and respond to you on the ticket.
     
    #2
  3. Gopi Krishna Dasari

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    Hi

    unable to enter the name on the certificate.

    Why these much complications just to unlock the certificate and enter the name to it.
     

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    #3
  4. Gopi Krishna Dasari

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    Hi Team,

    Thanks for adding my name to certificiate, can you also please guide by providing steps to download the certificate"
     
    #4
  5. Sameer Govindan

    Sameer Govindan Administrator
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    1> Login to your LMS.
    2> Click on the drop down button on the top right hand side corner.
    3> Select CERTIFICATE option.
    4> Download the certificate.
     
    #5

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