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DIGITAL MARKETING SPECIALIST

Hi everyone,

My full access to my master program course will end on July 23 and I don't have much time to complete all my projects. How to ask for a course extension?
 

Rajat_Kumar

Administrator
Staff member
Simplilearn Support
Alumni
Hi everyone,

My full access to my master program course will end on July 23 and I don't have much time to complete all my projects. How to ask for a course extension?
Hi, please raise a support case with us -

Please follow the steps below to raise
"Help and support" ticket.
>Login to LMS account,
>Select "help" icon on the top right hand side of the LMS page
>Select any query example:unlocking the certificate
>Connect to "Arya" the virtual assistant
>Select "other"
>To raise a ticket select " yes"
 
Hi, this is Arya's instructions:
My Program Extension has expired, how do I apply for a Program Extension extension?
Click on the Courses tab and select the registered Program.
Click on Request Free Extension and confirm your extension request
Free course extension gives you 45 days’ extension. This option is available only for Individual programs.

But the problem is I didn't see Request Free Extension.
Below is my Dashboard.

1626187691487.png

Thank you,
 

akarsh k

Administrator
Simplilearn Support
Hi, this is Arya's instructions:
My Program Extension has expired, how do I apply for a Program Extension extension?
Click on the Courses tab and select the registered Program.
Click on Request Free Extension and confirm your extension request
Free course extension gives you 45 days’ extension. This option is available only for Individual programs.

But the problem is I didn't see Request Free Extension.
Below is my Dashboard.

View attachment 18005

Thank you,
Hi, Please raise ticket, Team will extend your course validity.

Please follow the steps below to raise
"Help and support" ticket.
>Login to LMS account,
>Select "help" icon on the top right hand side of the LMS page
>Select any query example:unlocking the certificate
>Connect to "Arya" the virtual assistant
>Select "other"
>To raise a ticket select " yes"
 
Hi, Please raise ticket, Team will extend your course validity.

Please follow the steps below to raise
"Help and support" ticket.
>Login to LMS account,
>Select "help" icon on the top right hand side of the LMS page
>Select any query example:unlocking the certificate
>Connect to "Arya" the virtual assistant
>Select "other"
>To raise a ticket select " yes"
I already raise a ticket to "Arya" and I follow her instructions

And this is Arya's instructions:
My Program Extension has expired, how do I apply for a Program Extension extension?
Click on the Courses tab and select the registered Program.
Click on Request Free Extension and confirm your extension request
Free course extension gives you 45 days’ extension. This option is available only for Individual programs.

But the problem is I didn't see Request Free Extension.
Below is my Dashboard.
 

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