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How To Raise Ticket

Nagma_1

Well-Known Member
Staff member
Simplilearn Support
Alumni
How To Raise Ticket
Hi Sanyam,

Please follow the steps below to raise
"Help and support" ticket.
>Login to LMS account,
>Select "help" icon on the top right-hand side of the LMS page
>Select any query example: unlocking the certificate
>Connect to "Arya" the virtual assistant
>Select "other"
>To raise a ticket select " yes"


Regards,
Nagma Moghul
Sr.Global Teaching Assistant.
 

akarsh k

Administrator
Simplilearn Support
Re
I did not get any other options in arya virtual assistant
questing you to please follow the above steps, If you are still not able to raise ticket,
We will raise on behalf of you if you can tell us what's the concern.
 

Sanjam Makkar

New Member
Re

questing you to please follow the above steps, If you are still not able to raise ticket,
We will raise on behalf of you if you can tell us what's the concern.
Could you please do that for me? I can't find any relevant option. There's no 'other' or 'more' options available.
 
Hi simplilearn in above discuss you explained about how to raise a ticket using arya assistant, but in my case i couldnt see any help option i am attaching my account pictures for the sake of better understanding in my case, here you can see, there is no help option, so could you help me how i can raise a ticket .Screenshot (162).png
 

akarsh k

Administrator
Simplilearn Support
Hi simplilearn in above discuss you explained about how to raise a ticket using arya assistant, but in my case i couldnt see any help option i am attaching my account pictures for the sake of better understanding in my case, here you can see, there is no help option, so could you help me how i can raise a ticket .View attachment 18787
Hi, Apologize for the inconvenience caused,
Please call our support team- Team will resolve your issue.

We are finding it difficult to fetch your E-mail id registered with simplilearn- Please provide us with the E-mail id- We will reso;ve your issue soon
 

Harthik T

Member
I am unable to raise ticket . My concern is " I enrolled for machine learning course but practice lab not showing in the ML COURSE".
Kindly raise the ticket.

Image attach for reference
 

Attachments

  • IMG_20211008_185323.jpg
    IMG_20211008_185323.jpg
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Support Simplilearn(4685)

Moderator
Staff member
Alumni
Please follow the steps below to raise
"Help and support" ticket.
>Login to LMS account,
>Select "help" icon on the top right hand side of the LMS page
>Select any query example:unlocking the certificate
>Connect to "Arya" the virtual assistant
>Select "other"
>To raise a ticket select " yes"
 

Tejaswini N

Customer
Customer
Hi, I have completed all 5 courses on AWS Cloud Architect-183 and have unlocked all 5 certificates, how do I now get the Master program certificate? Please help.
1634541297535.png

Because it still says complete all course to unlock
1634541353889.png
 
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