my question is simple but no one at simplilearn has provided the answer yet. A UK to USA online chat session always gets cut off to make matters worse. The phone number does not work, and the e-mails currently in process. I guess simplilearn needs to learn some ITIL! My question is- I have completed Simplilearn course ITIL ST? I now what to sit an on-line exam, What do I do? For some reason my course shows 82% although I have listened to everything and done the 2 exam papers. So from course completion to register for on line exam... what is the procedure?