I applied for a certification Exam slot a month ago for ITIL V4. I am told that booking is "in progress" but it has taken longer than the a Month . I am concerned because I am trying to contact customer care and they are not responding me at all as they are dropping my call frequently when I try to confirm about the plan for Exam center facility in Delhi in the month of July? Is there someone who could help me in the next few hours? At least let me know about the alternate exam center details ? I do not want to be in a clueless situation. Thank you for your prompt attention.