Isn't one of the benefits to the Online Flexi-Pass supposed to be: Lifetime access to high-quality self-paced e-learning content and live class recordings 24x7 learner assistance and support I can no longer access any of the course content. I took the class in 2018, but now I can no longer get to the syllabus or any of the practice exams. There were 7 of them. Please email me at firstname.lastname@example.org with the answer as I no longer have access to the email listed on my account. For whatever reason I cannot change the contact info for my account.