Query #8:Could you please share some mechanisms t...

Discussion in 'IT Service Management - ITIL/ITSM/TOGAF' started by _19958, Aug 9, 2018.

  1. _19958

    _19958 Well-Known Member

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    Query #8:
    Could you please share some mechanisms through problems in relation to proactive problem management are identified?
     
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  2. samvitr(4532915)

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    Proactive problem management is done by Trend analysis. Normally, when you are a SME for a piece of infrastructure you will know how it behaves. So when you will trend it you will be able to gauge whether something is not right. That way you will preempt the Problem before it happens. There are other ways as well.
     
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  3. Moghul.

    Moghul. Well-Known Member
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    Thank you Samvit
     
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