Result Awaited

Discussion in 'Simplilearn Support' started by Deepak Singhania, Dec 22, 2015.

  1. Deepak Singhania

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    i have given paper based exam of cobit 5 on 6th Dec. Still i have not got the result. When contacting with my relationship manager, she tells she will get it checked but still nothing happened.
    Can i know what is the escalation matrix in simplilearn so that this issue can be resolved at the earliest.
     
    #1
  2. Alisha_1

    Alisha_1 Simplilearn Support Community Manager
    Staff Member Simplilearn Support

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    Hi Deepak,

    We are looking into the issue. We will get back to you with your exam results shortly.
     
    #2
    Last edited: Dec 23, 2015
  3. Deepak Singhania

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    Hi Alisha,
    Thanks for the reply. But when we can expect the results. Its already too delayed
     
    #3
  4. Deepak Singhania

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    Any update on this... i am following up from last two weeks.
     
    #4
  5. Shawn Christopher

    Shawn Christopher Simplilearn Support Community Manager
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    Hi Deepak,

    As mentioned the examination institutions are on leave till January 4th . So you will need to give us time for us to help you with your result.
     
    #5
  6. Hi Deepak...I head the customer experience for Simplilearn and i agree this was a less than ideal experience for you.

    Give me time till today and I will personally work on this to help you.

    You can escalate such issues if not resolved efficiently by my team to vivek.sridhar@simplilearn.com
     
    #6
  7. Alisha_1

    Alisha_1 Simplilearn Support Community Manager
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    Hi Deepak,

    We have shared the examination results to you via e-mail, (Reference ticket id 794425).

    Regret for the inconvenience. We are here to help.
     
    #7
  8. Deepak Singhania

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    Hi, Got the result through mail on 24 th Dec but still waiting for the hard copy of certificate Have not received till now. Can you please confirm as when can i expect hard copy of certificate
     
    #8
  9. Alisha_1

    Alisha_1 Simplilearn Support Community Manager
    Staff Member Simplilearn Support

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    Hi Deepak,

    We do not provie hard copy of certificates, its only soft copy. If you wish you can take a print out of the certificate.
     
    #9

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