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Discussion in 'Digital Marketing' started by Aakriti_5, Mar 23, 2020 at 11:15 AM.
Can you please share a sample project for the Digital Marketing certified associate course.
Please raise a ticket for the same.
Sr.Global Teaching Assistant.
How and where do I raise the ticket?
Please follow the below steps raise a ticket
# Steps to Raise a Ticket :
01. GoTo: LMS >> click on Profile Icon (in the top-right corner) >> Click on "Help and Support" >> Cilck on "+Create Ticket" option
02. It will open a new page for you
03. Click on the first question stating "How do I unlock my certificate"
04. It will open another page with descriptive answer to the same question
05. Scroll down >> Click on blue button saying "Create Support Request"
06. Choose the "Query Type" >> Mention your Query (with course name) >> Scroll Down and click on "Submit" button
07. You will now see a message with a ticket number
08. Check the inbox of your registered email id for an email from from "Customer Delight" which has this same ticket number
09. Reply to that email from your inbox and in your reply attach every file that you want to send as part of the query that you have raised and they will automatically get added to the ticket
NOTE: In your query first mention the course name in the first line and then start your query from the second or third line.
Note: I request you not to raise same qurey in many threads please post your quries in one thread which will for us to answer your query as quickly as possible.