Session Recordings || Not working in Network Recording Player

Discussion in 'PRINCE2' started by Nidgupta08, Nov 21, 2016.

  1. Nidgupta08

    Nidgupta08 New Member
    Alumni

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    Hi,

    This is Nidhi here, I have attended PRINCE2 training in last week batch.I am planning to write practitioner exam but I have a difficulty in playing the recordings which is available in simplilearn site, though I have downloaded the network recording player from your site but still my recording just pop-up for 2-3 seconds and after that it will show error as "Unknown file format, update your network recording player and try again". I have tried all possible ways like uninstalling the recording player, shutdown system but still no luck.

    Would you please provide the resolution for the same or if you can convert file in mp3 format and send it to me, that would help.

    Thanks,
    Nidhi
     
    #1
  2. Priyamwada

    Priyamwada Well-Known Member
    Simplilearn Support

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    Hi Nidhi,

    I have shared the recordings with you from noreply@simplilearn.com , I would request you to check your Spam/ Junk folder as well if you do not find the same in your inbox.

    Important Note: Download the recordings within 24hrs of time.

    Also I would like to inform that the webex player has been upgraded. PFB the links to install the latest player.
    Windows -
    https://akamaicdn.webex.com/client/WBXclient-31.4.0-44/nbr2player.msi

    Mac - https://akamaicdn.webex.com/client/WBXclient-31.4.0-44/mac/intel/webexnbrplayer_intel.dmg

    Kindly reply back on the same thread if the issue is still unresolved.

    Regards,
    Priyamwada Singh
     
    #2
  3. joanne johnson

    joanne johnson Customer
    Customer

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    the link for mac isnt working.
    Http/1.1 Service Unavailable
    this is the error msg that is popping up
     
    #3
  4. ANKIT CHATURVEDI_2

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    google for "nbr player for Mac"
     
    #4

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