Trying to view class video

Discussion in 'Simplilearn Support' started by Scott_52, May 17, 2018.

  1. Scott_52

    Scott_52 Member
    Alumni

    Joined:
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    Please help with downloading videos. I have downloaded the player, but not sure how to view the videos. When I select "download", nothing seems to happen.
     
    #1
  2. Ravi T

    Ravi T Well-Known Member
    Simplilearn Support

    Joined:
    Jan 8, 2018
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    Hey Scott,

    I tried to download the videos from your account and it is working fine.

    Make sure:
    1) Clear cache memory.
    2) Change the browser.
    3) Enable pop-up for it .

    If nothing above works provide with the screenshot of your lms so that I can guide you accordingly.
     
    #2

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