Unable to Create New Support Ticket

Discussion in 'Simplilearn Support' started by Vikas Kanodia_1, Aug 7, 2019.

  1. Vikas Kanodia_1

    Joined:
    May 23, 2019
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    When I click on create new ticket , I get the popup asking for username & password , but when I apply the credentials , nothing is happening. Please help.

    Regards,
    Vikas.
     
    #1
  2. Sameer Govindan

    Sameer Govindan Administrator
    Staff Member Alumni

    Joined:
    Oct 12, 2015
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    I request you to kindly follow the below mentioned troubleshooting steps:

    1>Clear your cookies and cache memory.
    2>Try logging in with a different browser.
    3>Allow the flash on the google chrome browser
    4>Updating your current browser, preferred- (Mozilla Firefox or Google Chrome)

    If you are still facing the issue, I request you to kindly raise a help and support ticket.
     
    #2
  3. Vikas Kanodia_1

    Joined:
    May 23, 2019
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    Hi,
    Thanks a lot , i am able to login.
     
    #3

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