Wrong voucher issued for exam

Discussion in 'Agile and Scrum' started by Stephen Prasad, May 17, 2016.

  1. Stephen Prasad

    Alumni

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    Hi,
    I enrolled for a course of Certified Scrum Master with SimpliLearn and was supposed to take an exam with EXIN for Agile Scrum Master. However, I was given the wrong voucher - I was given a voucher for Agile Scrum Foundation. I was not aware of the different exams that EXIN is offereing, but since SimpliLearn is a partner, should they not be aware?
    I have filed a ticket with the simplilearn on saturday, but I still don't have any constructive communication on how to rectify this.

    Can someone please help immediately?

    Thanks,
    Steve
     
    #1
  2. AmerNatarajan

    AmerNatarajan Well-Known Member
    Simplilearn Support Alumni

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    Hi Steve,

    We apologise for the inconvenience caused in this regard. Could you please provide me the ticket number so that I can take it up personally and resolve this for you, if not resolved already.

    You could also write to me directly at amer.natarajan@simplilearn.com. I will ensure that this is resolved on priority.
     
    #2
  3. Stephen Prasad

    Alumni

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    I have forwarded you the email, Sir!
     
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